HVAC&R Service and Trade

Privacy Policy

HSTTEC respects your privacy and is committed to protecting the personal information you provide when using this website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily submit through contact forms, inquiry forms, email, telephone, WhatsApp or other business communication channels. This information may include your name, company name, country or region, email address, phone number, project requirements, product interests and any other details you choose to provide.

We may also collect basic technical information generated by your browser or device, such as IP address, browser type, pages visited, access time, referring pages and general usage data. This information helps us maintain website security and improve the website experience.

How We Use Information

We use collected information to respond to your inquiries, provide product and service information, prepare quotations, coordinate technical support, process business cooperation requests, improve our website and customer service, and comply with applicable legal or regulatory obligations.

We do not sell your personal information. Where necessary, information may be shared internally with authorized sales, technical, service or management team members, or with trusted service providers who help us operate the website, communicate with customers, deliver services or maintain business records.

Cookies And Analytics

This website may use cookies or similar technologies to remember preferences, analyze website traffic and improve performance. You may disable cookies in your browser settings, but some website features may not function properly as a result.

Data Security And Retention

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or loss. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business communication, customer support, legal compliance, dispute resolution and record keeping.

Your Rights

Subject to applicable law, you may request access to, correction of, deletion of or restriction on the use of your personal information. You may also object to certain processing activities or withdraw consent where processing is based on consent.

International Business Communications

As HSTTEC serves customers in different countries and regions, information you submit may be processed or accessed by authorized personnel or service providers in locations outside your country or region. We will take reasonable measures to protect such information according to this policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy-related rights, please contact us at support@hsttec.com.

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